Frequently Asked Questions

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About our product

The artwork for sale on this site is created by Shana Faust and Alexa Mulvihill. Each one has been photographed at our studio in Brooklyn.

What are the overall dimensions of your framed pieces?

Gallery Black & White Wood:
11x14 with standard 2 inch matt: 16 x 19 x 1.25
16x20 with standard 2 inch matt: 21 x 25 x 1.25
18x24 with standard 2.5 inch matt: 24 x 30 x 1.25
30x40 with standard 3 inch matt: 37 x 47 x 2.25
(measurements in inches)

Gallery Natural Wood:
11x14 print,with standard 2 inch matt: 16.75 x 18.75 x1.25 x1.0625
16x20 print, with standard 2 inch matt: 20.75 x 24.75 x1.25 x 1.0625
18x24 print, with standard 2 inch matt: 22.75 x 28.75 x1.25 x 1.0625
(measurements in inches)

Matte Black Metal:
11x14 print with standard 2 inch matt: 16.125 x18.125 x 1.375
16x20 print with standard 2 inch matt: 20.125 x 24.125 x 1.375
18x24 print with standard 2 inch matt 22.125 x 28.125 x 1.375
(measurements in inches)

Matte Black Metal Mini Prints:
4.75 x 6.125 print with 1.5 inch matt: 8 x 9.375
(measurements in inches)

Materials

All images are printed with archival quality pigments on acid-free matte cotton rag paper to achieve exceptional quality and longevity. Natural, Black and White frames are made from 100% wood molding, and our Matte Black Metal frame is constructed of solid metal. We use shatterproof Plexiglass, with 4 ply custom-cut white mat. Hanging hardware included.

Orders and shipping

All orders are printed and framed on demand.

Once order is placed, please allow 4-7 business days to fulfill and 3-6 days for transit. Expedited shipping available upon request.

How are prints packaged?

All unframed prints are protected with a plastic sleeve, secured between two pieces of cardboard and shipped in a sturdy flat cardboard box. Framed pieces are protected with corner reinforcements, carefully wrapped in bubble and secured in a strong cardboard mailing box.

Gift Cards

Gift Cards are available in five different denominations and are sent immediately by email. See Gift Cards in our shop. Any unused balance will remain on card and can be used towards future purchases.

What forms of payment do you accept?

We accept Visa, Mastercard, and American Express. Sorry— no cash or checks.

Do you ship internationally?

Yes. Taxes and shipping rates vary and will be calculated once you checkout. PLEASE NOTE that customers are responsible for all international customs and duty fees. These are in addition to, and not included in, the cost of shipping and are incurred at the time of delivery. We are not able to calculate how much these fees might be, should they occur. You should inquire with your local customs agency for more information and assistance in this area. Returns will not be accepted due to customs fees.